FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

  1. Who can upload a Music link?Anyone, of any age from everywhere around Jordan who plays an instrument or sings can share their talents.
  2. Why do I need to share my Music here?Music Stories is a digital platform to share Music of compassion, creativity and joy in Jordan. Sharing your MUsic here is one form of celebrating our shared experiences. Imagine your Music being heard by people around the world.
  3. What should I include in my Music Video?You can include a greeting, an intro about yourself or simply go ahead with your performance. There is no limit to what you can share, as long as you comply with our Guidelines. 
  4. Can I post my video here if it has already been posted elsewhere?Yes, you can as long as it belongs to you.
  5. How will I know that my video is live?Once your video is live, you will receive an email notification from musicstories@empoweringthrough.com
  6. How do I make changes to a video I’ve already posted?You can easily make changes to your video then email us the new version to musicstories@empoweringthrough.com
  7. Can I submit more than one video?Yes, you can submit as many videos as you wish.
  8. Can I submit a video anonymously?Yes, you can choose to submit your video anonymously by simply clicking the anonymous button in the form. Your video will be shared without any of your personal details.
  9. Can I share my video on my social media accounts after posting it on Music Stories ? Yes, you can either choose to copy the link and share it with others, or you can simply click on any of the Social Media icons below your post to share via the platform of your choice.
  10. Can others share my video?Yes, they can either choose to copy the link and share it with others, or they can simply click on any of the icons below your post to share via the platform of their choice.
  11. Can I withdraw my video after it is published?Yes, you can withdraw your video at any time by sending us an email with all the details and will make sure that your video is taken off the website as soon as possible.
  12. Who owns the copyright to videos published on Music Stories?Copyright, as well as the right to use and share your own video, is yours.
  13. Would you edit my video?No, your video will go live exactly as you have uploaded it.
  14. Are there any guidelines on content?Yes, a full set of guidelines and terms can be found here.

TECHNICAL QUESTIONS

  1. How long does it take for my video to show on the website?Generally, it takes 48 hours after submission for our moderation staff to review your video and share it on the website. We review all submissions to ensure that it complies with our Guidelines. Once your video is approved, you will be informed by email that your video is live. If your video is not approved, you will also be informed by email.
  2. What do I do if I can’t see my video on the website?If you can’t see your video on the website, simply send us an email to music@empoweringthrough.com, and we will resolve the issue. Please keep in mind that it usually takes our moderation staff up to 48 hours to review the content of the video before posting it. If the content does not comply with our Guidelines, you will receive an email informing you that your video can not be shared on our platform.
  3. How can I upload my video?To learn how to upload your video, please refer to the Guidelines section on the website.
  4. Can I use the same email for more than one video?Yes, you can use the same email address to share as many videos as you wish.

If you have any more questions, feel free to write to us on hello@empoweringthrough.com